FAQ
How much does Cozy cost?
Section titled “How much does Cozy cost?”Cozy is a one-time $49 purchase, no subscription. One license covers every Mac, PC, iPhone and iPad you own. Cozy Forever is $89 once and adds every future desktop version for life. Bought inside the iPhone and iPad app, Cozy is $49.99 once, and that includes a Cozy Standard key for Mac and Windows. See Activate your license.
Do I have to pay for updates?
Section titled “Do I have to pay for updates?”Cozy keeps working forever on Mac, Windows, iPhone and iPad. Updates on iPhone and iPad are free, always, through the App Store. Updates on Mac and Windows, fixes and new features alike, are free for 1 year. After that, the desktop app keeps working exactly as it is. If you want another year of updates, you can renew for half the original price: a $49 license renews at $24, and a $35 one still renews at $17. Renewing is optional and nothing stops working if you skip it. Cozy Forever makes updates on Mac and Windows free, always, so it never needs renewing. If you bought Cozy before this changed, your license was upgraded to a lifetime one automatically.
Where do my entries go?
Section titled “Where do my entries go?”Into a regular folder you choose, as plain Markdown files you can open with any app. Each entry saves its date, mood, location, and tags alongside your writing, and photos sit right next to your entries. Full details in Where your files live.
Can I sync between devices?
Section titled “Can I sync between devices?”Cozy doesn’t run its own sync, but your journal is just a folder. Sync it with iCloud, Dropbox, Google Drive, or OneDrive and you’re set. See Sync across devices.
Is there a mobile version?
Section titled “Is there a mobile version?”Yes. Cozy for iPhone and iPad is free to download from the App Store. It’s a separate app, and it’s included with your desktop license: type in the email you bought Cozy with and it unlocks, no second purchase. Bought inside the app it’s $49.99 once, and that includes a Cozy Standard key for Mac and Windows, which you claim from the app with your email. You can also try it free for 7 days first, from the app. Either way it reads the same journal folder, so it stays in step through your sync service.
Does it use AI?
Section titled “Does it use AI?”No, and there’s no plan to add it. Your entries are regular files on your computer. If you ever want to use an AI tool with them, you can, on your own terms.
What does Cozy send back?
Section titled “What does Cozy send back?”Only two things, and you can switch off either one in Settings. Cozy checks for new versions so it can offer updates, and sends anonymous crash reports (no entries, ever) so problems get fixed. Entry names, folder names and links are swapped for a placeholder before a report leaves your computer. Both are on by default and never include your writing, but turning them off is your call.
Which platforms does Cozy run on?
Section titled “Which platforms does Cozy run on?”macOS, Windows, iPhone, and iPad. There is no Linux or Android app.
Can I write in other languages?
Section titled “Can I write in other languages?”Yes. Write in any language, mix several in one entry, and right-to-left scripts like Arabic flow that way on their own. Word count handles Chinese, Japanese, Korean, and other scripts that don’t put spaces between words.
Is there an API?
Section titled “Is there an API?”Not in the app: your journal is a folder on your own computer, and nothing in it is reachable over the internet. This website has a public, read-only one, described on the API and agent access page.
What language is Cozy itself in?
Section titled “What language is Cozy itself in?”English, Spanish, and Chinese in Simplified (简体中文) and Traditional (繁體中文). Cozy follows whatever language your computer or iPhone is set to, menus and all, or you can pick one yourself: Settings → System → Language on the desktop, Settings → Appearance → Language on iPhone. On the desktop, a change restarts Cozy, and your writing is saved first. New entries get their dates written in the language you’re using; entries you’ve already written keep the titles they have.
The keyboard shortcuts look different on my PC
Section titled “The keyboard shortcuts look different on my PC”That’s expected. On macOS shortcuts use ⌘; on Windows they use Ctrl. Cozy shows the right keys for your keyboard everywhere.
My entry seems stuck “syncing” in a cloud folder
Section titled “My entry seems stuck “syncing” in a cloud folder”Cozy saves entries the way iCloud, Dropbox, Google Drive, and OneDrive expect, so this shouldn’t happen on current versions. If you’re on an older build, update Cozy. It also helps to let one device finish syncing before writing on another.
On Windows, iCloud Drive can sit on “Uploading” long after the files are done, usually because of a temp file an older build left in the folder. Cozy clears those on the next open. If the count still won’t move, sign out of iCloud for Windows and back in, and let it settle before you write.
I lost my license key
Section titled “I lost my license key”Use the recover a key link on Cozy’s welcome screen, enter the email you bought with, and your key is sent back to you.
Can I get a refund?
Section titled “Can I get a refund?”Yes. If Cozy isn’t right for you, you can request a refund within 14 days of buying.